Chicago, IL
Summary
An adaptable leader and problem solver who is always pursuing efficiency and quality through iterative practices with extensive experience in web engineering team management and end-to-end project delivery for digital marketing and e-commerce platforms. Most recently…
- Directed a global front-end engineering team of 30+, improving staff utilization by 10% through standardized operations, optimized project staffing plans, and clear communication skills.
- Created and delivered 20+ sprint plans, improving sprint delivery success rates by 10% and 25% in scope accuracy on platforms like Adobe Commerce, AEM, Drupal, Kentico, SAP Hybris, Shopify, and WordPress.
- Managed an award-winning engineering team, delivering innovative brand marketing websites, web banners, and email campaigns that increased user engagement by 50% above industry averages.
Skillsets
Core Competencies
- Accessibility Compliance (WCAG 2.x)
- Agile Methodologies (Kanban & Scrum)
- Front-end Frameworks
- Performance Analytics
- Professional Scrum Product Owner
- Responsive Interface Design
- Scrum Master
- Team Management
- Technical Project Management
- UX/UI Strategy
- Software (& Web) Development Life Cycle (SDLC)
Technical Leadership & Expertise
Web Development
- CSS3
- HTML5
- JavaScript
- React
- RESTful APIs
- SASS
Content Management Systems (CMS)
- Adobe Experience Manager (AEM)
- Drupal
- Kentico
- October CMS (Laravel PHP)
- WordPress
E–commerce Platforms
- Adobe Commerce (Magento 2)
- SAP Hybris
- Shopify
Workflow, Productivity & Collaboration Tools
- Basecamp
- Bitbucket
- Confluence
- Git
- GitHub
- Google Workspace
- Jira
- Microsoft Office
- Microsoft Teams
- Miro
- Slack
- SmartSheet
- Trello
Certifications
- Professional Scrum Product Owner (PSPO from Scrum.org)
Professional Experience
Wunderman Thompson Commerce & Technology (formerly d.b.a. Gorilla Group)
E–commerce consultancy with 700+ employees across North & South America and Europe, specializing in multi-million dollar custom commerce solutions utilizing Adobe Commerce, AEM, SAP Hybris, and Shopify.
Creative Technology Director
February 2020 – July 2023
Responsibilities
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Team Operations
- Defined team structure through a roles & responsibilities matrix that provided clear career direction for each team member that aligned with company goals.
- Co-led weekly resourcing meetings with the operations team to ensure all team members and projects were properly staffed.
- Developed scalable spreadsheet templates that improved sprint planning accuracy, design pattern collaboration, and risk assessment evaluation, driving cross-team efficiencies and operational consistency.
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Career Mentorship
- Mentored up to 6 direct reports, defining measurable goals to enhance technical and soft skills, fostering individual growth, and aligning team capabilities with business objectives. Successfully promoted 4 engineers, boosting team development and retention.
-
Project Leadership
- Executed scrum ceremonies and defined sprint plans for the engineering team on 15+ projects, optimizing cross-discipline workflows between creative, engineering, and QA teams, ensuring project efficiency and on-time delivery.
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Business Growth
- Audited client websites for performance and ADA compliance, identifying $400,000 in additional revenue opportunities. Recommended ADA-compliant and analytics technology improvements, ensuring accessibility, inclusivity, and data-driven decision-making.
Sandstorm Design
Chicago-based brand consulting agency with 25+ employees, specializing in CMS-based brand websites (e.g. Drupal, Kentico, and WordPress) for clients in higher education, food/health services, and insurance.
Senior Project Manager
January 2019 – February 2020
Responsibilities
- Managed end-to-end delivery of 5 web projects on Drupal, Kentico, and WordPress, with an average budget of $350,000. Drafted statements of work, planned and executed scrum ceremonies, managed client relationships, and coordinated cross-functional resource allocation to ensure timely and successful project execution.
- Led the company-wide initiative of implementing Jira, Basecamp 3, and SmartSheet, establishing project workflow standards that improved task burndown, streamlined collaboration, and optimized resource allocations.
Senior Support Engineer
August 2018 – December 2018
Responsibilities
- Assisted in maintaining and enhancing over 30 Drupal 7 & 8 websites with a focus on MVC-based Javascript and SASS development.
FCB (formerly d.b.a Draftfcb)
Global advertising agency with a digital team in Chicago, delivering award-winning custom solutions for retail marketing and brand promotion campaigns for clients such as Discover, Jack Daniel’s, StateFarm, and Johnson & Johnson.
Web Engineering Manager
June 2012 – June 2017
Responsibilities
- Led and mentored a high-performing, award-winning team of 25+ full-stack engineers, driving the successful delivery of innovative digital retail solutions, including promotional brand marketing websites and integrated email and web banner campaigns.
- Developed flexible and detailed technical scope documentation with budget forecasts and sprint plans, enabling the highest creative standards while maintaining alignment with client objectives, technical feasibility, and delivery timelines.
Front-end Web Engineer
September 2008 – June 2012
Responsibilities
- Front-end engineer building promotional websites and web banners using Flash and ActionScript 2/3 that delivered engaging user experiences, rich animations, and captivating visual content.
Digital Production Artist / Art Director
March 2004 – September 2008
Responsibilities
- Digital asset production (wireframes, designs, style guides, and prototypes) for marketing campaigns, promotions, and websites utilizing Photoshop, Illustrator, Flash, HTML, CSS, and Javascript.
Awards
FCB Impact Award – Best Integrated Digital Marketing
2017
Client: Jack Daniel’s®
Product: International B2C Website
- Recognized for a complete re-architecture and redesign of Jack Daniel’s international B2C website. Implementation and launch of a custom Drupal 8 CMS empowering international partners to easily create, edit, and publish localized content that seamlessly adhered to global brand standards.
2014
Client: Discover®
Product: Gift & Get™ – Facebook App
- Honored for developing a Facebook app that generated personalized holiday gifting idea lists by matching users’ “liked” Facebook brand pages with Discover’s Deals listings.
2014
Client: Paccar® Parts
Product: International Parts & Services websites for Peterbilt® and Kenworth® brands
- Recognition for creating international duo-branded websites for Paccar’s Parts & Service division. Implemented a custom CMS platform that integrated multiple API data points into one seamless experience, featuring dealer-specific offer flyers, and dynamic dealer locators.
Education
The Illinois Institute of Art – Schaumburg, IL
August 2000 – March 2003
Degree: B.A. Multimedia & Web Design
Awards
- President’s List: 3.8 (out of 4) cumulative GPA
- Winner: Best Interactive Portfolio Design 2003
Extracurriculars
- Paid Teacher Assistant position from July 2002 to March 2003 while providing in-classroom assistance to both teachers and students for classes involving Photoshop, Macromedia Director, Dreamweaver, and Flash.
